Online catalog + WhatsApp ordering

WhatsApp catalog for retail stores

Turn your shop inventory into a mobile catalog customers open from a link or QR code. They browse products, pick variants, and send a clear order or inquiry to your WhatsApp — without endless photo forwards or marketplace fees.

  • Shareable catalog link and QR for shopfront
  • Variants, multi-image products, categories
  • Update prices and availability in minutes
  • 0% marketplace commission

7-day free trial · From your market’s yearly plan · Cancel by not renewing · Not affiliated with WhatsApp or Meta

Why retail stores need a WhatsApp product catalog

Sending product photos one by one in WhatsApp groups does not scale. PDF price lists are hard to browse on phones. And free-text orders miss SKUs, colours, and quantities. A WhatsApp retail catalog gives you one branded storefront link and one structured message per order.

  • Staff repeat the same product details in chat every day.
  • Instagram and PDF lists cannot show variants and stock clearly.
  • Marketplace listings take commission and own the customer relationship.
  • Shoppers want to browse on mobile without installing a shopping app.

How a WhatsApp retail catalog works

Three steps from online catalog to message on your WhatsApp number — customers stay in the browser until checkout.

  1. 1

    Build your online product catalog

    Add categories, products, up to six photos each, prices, and variants (size, colour, model). Organise inventory the way customers shop in your store.

  2. 2

    Share a link or QR code

    Post the catalog on WhatsApp Status, Instagram bio, Google Business Profile, or print a QR for your counter. Everyone sees the same live catalog.

  3. 3

    Receive structured WhatsApp orders

    Customers check out; WhatsApp opens with a pre-filled order. They tap Send. You confirm stock, agree payment (UPI, cash, card), and fulfill.

Features built for retail WhatsApp catalogs

Everything a jewellery shop, furniture store, or accessories retailer needs to sell through WhatsApp without a heavy e-commerce platform.

  • Mobile-first product catalog

    Customers browse on any phone browser. No app install — ideal for local retail and repeat WhatsApp customers.

  • Variants and multi-image products

    Show colour, size, and model options with clear prices. Up to six images per product for detail shots and lifestyle photos.

  • Categories and search-friendly layout

    Group thousands of SKUs into categories so customers find items faster than scrolling chat history.

  • Custom domain support

    Connect your own domain so the catalog URL matches your brand on packaging, cards, and shop signage.

  • Orders dashboard + Google Sheets

    Track inquiries and orders in WhatsStore and optionally sync to Google Sheets for inventory or accounting.

  • No marketplace commission

    WhatsStore does not process customer payments or take a cut of sales. You collect payment directly after confirming the order.

Ready to stop forwarding product photos?

Publish a branded WhatsApp catalog in minutes. Share one link, receive clearer orders, keep 100% of your sales.

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WhatsApp chat vs PDF list vs WhatsStore

A quick comparison for retail shops choosing how to share products and take WhatsApp orders.

Comparison of WhatsApp chat, PDF menus, and WhatsStore digital menus for restaurants
NeedPlain WhatsApp chatPDF / photo listWhatsStore catalog
Browse many products on mobileScroll chat historyPinch-zoom PDFStructured catalog
Show variants & multiple photosManual photosLimitedBuilt-in variants + 6 images
Update prices and stockManual repliesRe-upload fileEdit in dashboard
Structured order detailsOften incompleteStill typed in chatPre-filled WhatsApp message
Scale to large catalogsPainfulAwkwardUp to 10,000 products
Marketplace commissionNoneNone0%

Who this WhatsApp retail catalog is for

Suitable for physical and hybrid retailers that already sell on WhatsApp and want a professional online catalog.

  • Jewellery and fashion retail

    Show pieces with photos and variants; customers send clear WhatsApp orders for pickup or delivery.

  • Furniture and home stores

    Catalogue sets, finishes, and sizes so sales staff spend less time retyping specifications in chat.

  • Mobile and accessories shops

    Organise cases, chargers, and gadgets by category with up-to-date prices on one shareable link.

  • General merchandise retailers

    Replace photo blasts with one branded catalog linked from WhatsApp Status and Instagram.

WhatsApp catalog for retail — FAQ

What is a WhatsApp catalog for retail stores?

It is an online product catalog your customers open in a mobile browser via a link or QR code. They browse items, select variants, and send a structured order to your WhatsApp number. WhatsStore is separate from WhatsApp’s native Business catalog and is not affiliated with Meta.

How is WhatsStore different from WhatsApp Business catalog?

WhatsStore is a full browser storefront with categories, variants, up to six images per product, and checkout that opens WhatsApp with a pre-filled message. It is not the in-app WhatsApp Business product catalog.

How many products can a retail store list?

Paid plans support up to 10,000 products per store with categories, variants, and multiple images — enough for large accessories ranges and multi-category shops.

Does WhatsStore process online payments?

No. WhatsStore does not process customer payments. After you confirm the order on WhatsApp, customers pay you directly using UPI, cash, card, bank transfer, or your preferred method.

Can I use my own domain?

Yes. You can connect a custom domain so your catalog URL matches your retail brand on signage, packaging, and social profiles.

How do customers place an order?

They add products to a cart on your catalog, complete checkout fields you enable, then WhatsApp opens with a pre-filled order. They must tap Send for you to receive it.

Can I update prices when suppliers change rates?

Yes. Edit products in the merchant dashboard; changes appear on your public catalog immediately — no need to resend PDFs or photo albums.

Is there marketplace commission on sales?

No. WhatsStore charges a yearly subscription for the software, not a commission on your retail sales.

Do customers need an account or app?

No. They use a mobile browser for the catalog and WhatsApp to send the order. No customer login or separate shopping app is required.

Can I share the catalog on Instagram and WhatsApp Status?

Yes. Your catalog is a normal HTTPS link — ideal for bio links, Status posts, and QR codes on your shop counter.

How much does a retail WhatsApp catalog cost?

WhatsStore offers annual plans with a 7-day trial (subject to published terms). See the pricing section on the WhatsStore homepage for current yearly rates in your market.

Do I need WhatsApp Business?

You need a WhatsApp number that can receive messages. WhatsApp Business is recommended for shops; WhatsStore works alongside either and remains an independent platform.

Related resources

Last updated: · WhatsApp catalog for retail stores

Launch your retail WhatsApp catalog today

Create your online product catalog, share the link or QR, and receive structured orders on WhatsApp — with 0% marketplace commission.

From €19.99/year · Up to 10,000 products · 0% commission · Full pricing

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